'Policies are part of an organisation’s retention and attraction piece'

Claire Springthorpe of Capgemini, speaking at our Sydney Conference, tells us why 'best practice' is not necessarily 'best' for the company

Go to the profile of Rosie Perkins
Jun 19, 2017

FEM is delighted to confirm that Claire Springthorpe, International Assignment Services Manager, at Capgemini will be joining us on our 'Sharing Policy Best Practice - Meeting Productivity and Cost Initiatives' keynote panel at the FEM Sydney Global Mobility Conference 2017 on 27 June.

Claire kindly took some time to answer some of our most pressing questions...

FEM: How long have you been involved in the Global Mobility sector?

CS: I have been working in the Global Mobility sector for over 16 years. I have a real passion for Mobility and can honestly say there is always something new to learn.

FEM: What changes have you seen in that time?

CS: The accessibility of opportunities to work overseas has changed from being an ambition for an employee to an expectation. The Global Mobility function is increasingly becoming a strategic partner to an organisation in meeting its objectives and talent agenda.  As a deeply multicultural, global organisation, Capgemini has an expectation that our senior leaders have overseas work experience and the mobility function has a key role to play in achieving that objective.  Graduates and new hires also have an expectation that if they join a global company they will have the opportunity to work within that organisation overseas.  This is all happening while the freedom of movement between countries is increasingly being restricted which creates interesting challenges for those working in Global Mobility in managing expectations of the individual and the organisation.  Global Mobility now has to become an enabler and strategic partner to an organisation to be effective. 

FEM: What do you think are the 3 greatest challenges facing Global Mobility professionals today?

  • The geopolitical environment is a key change in recent years that has resulted in countries protecting their local workforces and reflecting that in changes in their immigration policy and legislation. There are valid reasons and concerns for the introduction of these changes but it does mean that Global Mobility professionals have to be more aware of world issues and the impact that may have on their organisation.  
  • Cost management is still very much on the mobility agenda and having the ability to be able to demonstrate the value the function brings to an organisation in meeting its objectives.  
  • Lastly an old favourite - How can we get an employee from A to B faster?! With the pace of change in our world managing expectations as to how long it will take to obtain a visa still comes as a surprise to many!

FEM: Why do you think 'Sharing Policy Best Practice – Meeting productivity and cost initiatives' is such a challenge for Global Mobility and why is it important that the audience understand more about the debate? 

CS: This is an interesting question. I view the term ‘Best practice’ as not necessarily what is ‘best’ for a company but rather sharing knowledge and information. What has worked, how was the policy implemented, what benefit does the company and the employee gain from that policy. A clear, well thought out Global Mobility policy can provide a good outcome for both the business from a cost perspective as well as meeting the employees requirements. Global Mobility teams have the challenge of striking the balance between looking after the employee but also getting the best value for the business. At Capgemini we have a very agile workforce, our employees are at the centre of what we do and our policies need to be able to facilitate the movement of employees from both the people aspect as well as the business requirement to maintain a level of cost control, fairness and structure. Policies are also part of an organisation’s retention and attraction piece so it is important for Global Mobility teams to keep up to date with what other organisations are doing and what will make an impact to their organisation.

FEM: What is the one message you hope delegates take away from your session?

CS: Once the delegate has gone through the day digesting the other sessions on what will be happening in the future I would like them to come away with some practical examples including putting policies into practice whilst meeting the expectations of the individual and the organisation and all on a more cost conscious budget. 

FEM: Who would you recommend attend your session?

CS: Everyone of course! There is a good cross-section of industries on the panel that will be providing what has worked for their companies and at different stages of implementation, so there should be a useful key take away for the delegates attending the session.

FEM: Which particular session are you most interested to attend?

CS: There are some interesting sessions throughout the day but the one I am interested in particular is ‘Exploring the Future Workplace and its implications for the mobility function’. With the pace of change, who knows what the Mobility function will look like in 5 – 10 years.  It will be interesting to hear how the panel work through this topic.

Click here to view the full Sydney Global Mobility Conference agenda

About Claire

Claire Springthorpe is the International Mobility Advisor for Capgemini Australia. Capgemini globally, is one of the world’s foremost providers of consulting, technology and outsourcing services, covering over 40 countries with 180,000+ employees worldwide. Claire’s role is to manage the mobility function for Australia and New Zealand and provide support for the APAC region.  Claire works closely with key stakeholders of the business to drive the Group mobility agenda and local mobility initiatives.  Claire is originally from the UK but has lived in Australia for the past 15 years and has a professional services background with experience in mobility and expatriate tax.


Go to the profile of Rosie Perkins

Rosie Perkins

Marketing Manager, Forum for Expatriate Management, Centaur Media Plc

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