"Identifying and establishing the company’s risk appetite amongst key stakeholders can lead to an interesting debate"
Stephen Park of Fonterra, speaking at FEM's APAC Summit, talks to us about the importance of knowing where your employees are.
FEM is delighted to confirm that Stephen Park, Head of Global Mobility at Fonterra will be joining us on our 'Regional mobility challenges in the context of business expansion' keynote panel at the FEM APAC Summit 2017 on 7 September.
Stephen kindly took some time to answer some of our most pressing questions...
FEM: How long have you been involved in the Global Mobility sector?
SP: I have spent 17 years in Sydney, London and Singapore and currently with Fonterra Co-operative Group Limited in Singapore.
FEM: What changes have you seen in that time?
SP: Technology, love it and hate it. Who would have thought 17 years ago it would be so easy to travel, communicate and work with the other wide of the world? And then, who would have thought 17 years ago that I could instantly operate email, music and banking through my cell/mobile phone as I walk the dog. With technology, the world has become a smaller place.
FEM: What do you think are the three greatest challenges facing Global Mobility professionals today?
SP: (1) Changes with immigration, labour and tax laws and the ability for government authorities to cross-reference data. (2) The ability to exercise the company’s duty of care within volatile jurisdiction or situations. (3) Knowing where your employees are and what work activities they are performing before it creates a risk to the company.
FEM: Why do you think this issue is such a challenge for Global Mobility and why is it important that the audience understand more about the debate?
SP: Governance is a healthy thing for Global Mobility practitioners, but balancing this with business expectations can be a challenge when you do not have all the information on hand. Identifying and establishing the company’s risk appetite amongst key stakeholders can lead to an interesting debate and it’s important to provide a balanced assessment when determining Global Mobility policies and standards.
FEM: What is the one message you hope delegates take away from your session?
SP: It’s not one size fits all. And if you have found the solution that can make everyone happy, please share it.
FEM: Who would you recommend attend your session?
SP: I’ll be one of the speakers on a panel discussing ‘Regional mobility challenges in the context of business expansion’. This is a great one for Asia-Pacific audience as it is a dynamic region with its consumer market maturing and opportunities are being created. The cultural and socio-economic diversity is rich and each jurisdiction has its own challenges and I’m sure the audience will be able to recognise their own journey as they had to support business expansion for their organisation. Supporting business expansion involves many stakeholders and the approach from Global Mobility can vary widely, so this would be suited to all from the Global Mobility practitioner to the HR Business Partner, Payroll and HR Operations as we all have a part to support business expansion.
FEM: Which particular session are you most interested to attend?
SP: The closing keynote panel, “The 'Future Workplace', technology evolution and the impact on global mobility”. I’m hoping someone has already found the technology solution and will be sharing it with the audience.
About Stephen Park
Stephen is based in Singapore, with a remit covering Asia-Pacific, Americas and EMEA. Fonterra has 22,000 people across New Zealand and the world, working to make dairy products available to consumers every day in more than 100 countries. More than one billion people will consume Fonterra’s dairy products around the world this year. Stephen has over 17 years of experience in global relocations, immigration law and expatriate tax management in companies such as Cisco Systems and EY in Singapore, London and Sydney.