EMEA Summit 2016: An Interview with Vivien Mott
Meet our keynote speaker, Vivien Mott, from Aviva as she talks about running Global Mobility in an uncertain world and why you should attend her session!
FEM is delighted to confirm Vivien Mott, Head of Global Mobility, Aviva will be joining us on our 'Running global mobility programmes in an uncertain world' keynote panel at the FEM EMEA Summit 2016 on 10-11 November.
Vivien, last year's Expatriate Management and Mobility Awards (EMMAs) winner of Outstanding Contribution to Global Mobility, gives her insight on why you should attend her session.
FEM: How long have you been involved in the Global Mobility sector?
VM: Since 1986 so l am in my 30th year and still look forward to each day!
FEM: What changes have you seen in that time?
VM: Radical changes …. A huge reduction in Expat benefits – gone are the days when an Expat takes home their gross salary! A much higher level of service from vendors – more streamlined and joined up. The market is swamped with choices of GM vendors these days even though the good GM vendors are few and far between! There is far more technology available now but l still feel when you are moving people it is important to have the one-to-one contact and not communicate via a machine all the time – from many years of experience face to face still works best, if feasible of course.
FEM: What do you think are the 3 greatest challenges facing Global Mobility professionals today?
(i) Keeping our Expats safe and secure in such a volatile world
(ii) Ensuring the package offered is fit for purpose and meets the needs of the Expat and their family
(iii) Keeping up with the ever changing immigration regulations
FEM: Why do you think (this issue) is such a challenge for Global Mobility and why is it important that the audience understand more about the debate?
VM: Moving people around the world with all the challenges that we are faced with even when we get on a plane to go to a holiday destination brings with it a lot of uncertainty and fear for the employee and their family – it would be good for the audience to understand that as GM specialists we are addressing these issues as far as we can and providing support such as pre-assignment security briefings to make them aware of the “do’s” and “don’ts” related the new unfamiliar location.
FEM: What is the one message you hope delegates take away from your session?
VM: To understand the need for a certain level of support to be provided to employees and their families when they are moving into a new unknown location.
FEM: Who would you recommend attend your session?
VM: Anyone – Corporates and Vendors who work in GM or are about to venture into GM
Viv started off her GM career at Citibank (now Citi), joining the GM team in London as a Junior Relocation Specialist in 1986. Viv left Citi in 2007 after working her way up thru the ranks to Vice President managing an in-house team of 7 handling an average of 800 cross border moves annually. During her time at Citi Viv encountered many changes in the GM function with the decentralisation of the GM team in the early 90’s to the centralisation of the GM function in 1997, and then finally the outsourcing to a third party provider late in 2007.
Since leaving Citi Viv has held GM managerial roles at ABN AMRO and then RBS where in addition to managing Senior moves and vendor management Viv was a major player in reviewing the local support provided to Expats assigned to India, the highest Expat destination for RBS. Viv completed a 12 month contract role in the International Mobility team at Barclays during 2015 where she managed the EMEA operational team and at the end of 2015 joined Aviva as the Head of Global Mobility.