UNITED ARAB EMIRATES (May 25, 2017) – Business centers to replace typing centers, streamlining services in Dubai
The centers are expected to reduce queues and wait times and improve the application process
IMPACT – MEDIUM
What is the change? Dubai is launching Amer Business Centers that will centralize visa and residency services and replace typing center by Nov. 1.
What does the change mean? The centers will provide services for foreign residents, including visa and residency applications, residency renewals, visa cancellations and related applications.
Background: The Amer Business Centers are being introduced in response to business requests. The centers will be staffed by personnel from the Directorate and will replace some 600 typing centers by November.
BAL Analysis: The centers are expected to reduce queues and wait times and improve the application process. The centers are currently open from 8 a.m. to 3 p.m.; after Ramadan, normal business hours will be 8 a.m. to 8 p.m.
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