Brazil: Online Visa and Residence Permit Application System Outage

The Brazilian Ministry of Labor's online system, Migranteweb , is currently inoperable. As a result, foreign nationals cannot process any immigration applications that must be submitted on the system, including for visas, residence permits and other immigration processes, until the system is repaired. The Ministry is accepting Short-Term Technical Visa applications by email, due to this visa's urgency.

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Apr 16, 2018

The situation

The Brazilian Ministry of Labor’s online system, Migranteweb, is temporarily inoperable.


Foreign nationals must use Migranteweb to submit many visa and residence permit applications in Brazil, as well as additional information requested by the Ministry of Labor upon review of an immigration application.


  • As there are no workarounds for the submission of these above-mentioned documents, affected foreign nationals will see longer processing times until the system is resolved and following the resolution while the government works on the inevitable backlog.
  • Applications submitted at Brazilian consular posts abroad are unaffected by the outage.
  • The Ministry is accepting Short-Term Technical Visa applications by email, due to this visa’s urgency.

Looking ahead

Fragomen will monitor this situation and provide updates when the situation is resolved.

This alert is for informational purposes only. If you have any questions, please contact the global immigration professional with whom you work at Fragomen or send an email to Fragomen in Brazil is Fragomen Brasil Serviços de Imigração Ltda., operating exclusively as an immigration consultancy and not as a law firm in Brazil.

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Immigration Alerts, Fragomen

Fragomen, Del Rey, Bernsen & Loewy, LLP, Fragomen Global LLP and affiliates, (collectively known as “Fragomen Worldwide”) is the world’s largest firm dedicated to corporate immigration, and is recognized as the leading global immigration services provider.

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