Communicating With Your Overseas Employees: Insights From An International Business Expert

Globalisation and high-speed internet have opened up our communication channels to almost every country and culture on the planet. As business’ enter more emerging markets and teams diversify both in-country and with remote workers internationally, cross-cultural communication is increasingly part of our daily work day. With this in mind, we chatted to Dr. Dan Caprar, a Senior Lecturer at University of Sydney in International Business to give us some tips on how to communicate cross-culturally effectively.

Apr 29, 2019
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Globalisation and high-speed internet have opened up our communication channels to almost every country and culture on the planet. As business’ enter more emerging markets and teams diversify both in-country and with remote workers internationally, cross-cultural communication is increasingly part of our daily work day.

With this in mind, we chatted to Dr. Dan Caprar, a Senior Lecturer at University of Sydney in International Business to give us some tips on how to communicate cross-culturally effectively.

Remember that communication is more than a cross-cultural issue

Every time we communicate, whether verbally, through text or even with body language, we are sending out a message that needs decoding.

“Even within the same culture you can have a lot of [what we call] general noise,” Dan says. “This is not necessarily literal noise, but all kinds of biases and interpretations and different ways of looking at what is being communicated.”

This noise has the power to distort messaging, changing the sender’s original intention to something entirely different.

“There is [always] a chance for misunderstandings,”...Read More

Shield GEO makes international employment simple. Our customers use Shield GEO to employ and payroll hundreds of workers in over fifty countries. Find out more. 

Tim Burgess

Director, Shield GEO Services Ltd

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