Enough has been written about the urgent necessity for the Mobility function to become more strategic, aligned with Talent management, ready for NextGen etc. Bottom line is that Mobility will have to change.

Too often I see the answer to this challenge in suggesting a policy review, from Mobility functions and as well as from external providers. Often because, it has always been done like this...

In my view this is simply not effective and disregards some very basic logic. Policies, processes and the operating model of a Mobility function are intrinsically linked with each other and highly interdependent.

When you change processes e.g. that were previously done in-house to an outsourced model, this will obviously effect your operating model and your policies and processes. Changes to policies trigger changes to processes very often. A process change might influence your operating model and your policies in turn.

So looking at the policy in isolation to achieve a change for the better, is simply not seeing the whole picture. A Mobility strategy is expressed in policies, processes and the operating model. And a sound Mobility strategy is supposed to overcome multiple trends and challenges while following a set of objectives. (see my 8 Building Blocks of sound Mobility strategy article on LinkedIn link )

So if you are embarking on a change to your Mobility program for the better, you should question the status quo not only of your policies, but have a closer look your strategy and all its three elements, the policies, processes and operating model. Strategy review instead of policy review...

The answers to overcome your challenges might not only lie within your policies.